Who bills me?
BattleBro.com is a Bro.com production. When you pay on battlebro.com, the payment goes through Dude.com's account with Stripe, the card processor we use. Dude.com is the name you see on the payment page.
You're still buying from battlebro.com. Its prices, its refund rules and its support stay exactly the same.
Billed by Dude.com, a Bro.com production. Charges appear on your statement as DUDE.COM - BRO.COM.
Why does it say Dude.com?
BattleBro.com and Dude.com are run by the same team. One payment account handles several of our sites, so Dude.com is the seller name on the payment page.
What will my statement show?
DUDE.COM - BRO.COM, for one-time purchases and for plans that renew. Some banks shorten it or add a phone number or city. The amount and the date match the receipt we email you from battlebro.com.
Who do I contact about a charge?
Email vip@bro.com. Tell us the date and the amount. If a charge looks wrong, please contact us before your bank: we answer fast and we fix mistakes.
How do refunds work?
Eligible purchases can be refunded within 14 days of purchase. If you cancel a membership you keep access to the end of the period you paid for, and a duplicate or wrong charge is always fixed on request. Refunds go back to the card you paid with; your bank may take 5 to 10 business days to show it. The full policy is at battlebro.com/terms.